This Privacy policy was published on 10 October, 2024

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) regarding the collection, use, and retention of personal data. Below is a detailed explanation of what personal data we collect, why we collect it, and how we process it.

What Personal Data We Collect

When you sign up for and use our Service, we may collect certain identifying personal data, including but not limited to:

  • Your name
  • Email address
  • PayPal address (if different from email address)
  • Telephone number

Additionally, we collect information when you interact with third-party services integrated into our platform, such as Slack. Specifically, we may collect your Slack account and access information for the purpose of connecting to the Slack API and to authenticate your access to features on the Metiz.IO website.

Whenever you visit our site, we may also collect non-identifying information such as:

  • Referring URL
  • Browser type and version
  • Operating system
  • Cookie information
  • Internet Service Provider (ISP)

This non-identifying information cannot be used to identify you without additional data from your Internet Service Provider or other third parties, and is typically used to improve your user experience on the Site.

Note: The term "personal data" does not include anonymized or aggregated data derived from your personal data, which Metiz.IO wholly owns and may use for any purpose.

About Metiz.IO

Service Provided As:

The Metiz.IO Service is provided on an "as is" and "as available" basis during the pilot phase, without any warranties. While Metiz.IO may offer user support for the Service, we are not committed to any specific service level or uptime guarantee. A more detailed description of the Service and user support can be found on our website. For questions or support inquiries, please contact us at [Insert Contact Email].

Company Liability

If you enter into this agreement on behalf of a company, that company is responsible for all actions and omissions carried out by its designated users under this Privacy Policy and the Terms of Service.

When We Collect Personal Data

We collect personal data at different stages when you interact with our Service, including but not limited to the following scenarios:

  • When you sign up for Metiz.IO
  • When you connect your Slack account to our Service
  • When you visit our Site and interact with its features
  • When you engage with our support team or contact us for inquiries

Why We Collect and Use Personal Data

We collect personal data to:

  • Provide, operate, and maintain the Metiz.IO Service
  • Enhance or improve your experience, our website, and the Service
  • Process transactions and manage billing, including invoicing and payments via PayPal
  • Communicate updates, notifications, and news about Metiz.IO, including requests for agreement to amended legal documents like this Privacy Policy and our Terms of Service
  • Respond to inquiries and provide customer support
  • Ensure the security of your account by notifying you of any unauthorized access or suspicious activity

Type of Personal Data Collected

The personal data we collect includes the following:

  • User Data: This includes your name, email address, PayPal information, and any Slack-related data when connecting your Slack account.
  • Technical Data: We collect technical details such as your IP address, browser information, operating system, and cookie data when you interact with our Site.

International Data Transfers

Your personal data may be transferred to, and processed in, locations outside your state, province, or country, where data protection laws may not be as stringent as those in your jurisdiction. Metiz.IO stores and processes your personal data on servers hosted by third-party service providers, such as Google Cloud Platform.

By providing your information to us, you consent to this transfer and processing of your personal data as outlined in this Privacy Policy.

Your Responsibilities

As a user of Metiz.IO, you are responsible for:

  • Keeping your passwords and account details secure and confidential.
  • Ensuring all activity in your account complies with our Terms of Service and applicable laws.
  • Notifying Metiz.IO immediately of any unauthorized access or suspicious activity in your account.
  • Using the Service only in accordance with the documentation provided on the Metiz.IO website and in compliance with applicable laws and regulations.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience, analyze usage trends, and gather demographic information. You have the option to accept or refuse cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant updates. By continuing to use our Service after such changes take effect, you agree to the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please please contact us.